We understand business process management (BPM) as a systematic approach to planning, managing, controlling and improving business processes using open standards, suitable methods and efficient tools.
BPM is therefore itself a continuous improvement process with the aim of increasing the effectiveness and efficiency of a company in the manufacture of products and services.
Our IIM BPM service offering can be structured as follows:
ELCA BPM Team Service offering areas


BPM therefore affects different areas in different ways.
In order to meet these complex challenges, we divide the field into three main areas:

BPM-Trainings
At our BPM Academy, we offer high-quality training courses and workshops for modelers, designers and engineers in various languages and locations in Switzerland. Our courses and workshops are conducted by proven and experienced trainers.

Business Process Analysis
In order to optimally automate processes, several decisive factors are required: a well thought-out concept (including process objectives, key figures, key values and prioritisation), an up-to-date process architecture and a structured division of the process landscape using a process map.
In addition, robust, automatable process models (e.g. BPMN, DMN and CMMN) are essential, as is the consideration of organisational aspects such as role concepts, role models and the integration of relevant process participants.
ELCA Informatik AG has proven experts in these areas and can provide you with competent support during implementation.

Business Process Orchestration (Automation, Digitalization)
The term most commonly used in this context is "process orchestration". This primarily refers to the conversion of process models, formulated in the BPMN, DMN or CMMN standard, into an executable form and executable in a process management software (workflow engine).
ELCA Informatik AG offers experienced business analysts, engineers and even entire implementation projects. Depending on the technology selected, we have an extensive partner network with manufacturers and other specialists.
Stephan Fischli
BPM Lead Manager
Introducing Stephan Fischli, our Lead Manager for MOSIAC IIM Solutions