In the challenging landscape of responding to urgent health crises in over 45 countries for more than three decades, MEDAIR has been saving lives and relieving human suffering. Central to achieving its mission is the need for an efficient supply chain management system. Recognizing the unique challenges faced by humanitarian organizations, ELCA stepped in with its expertise to drive a digital transformation that would revolutionize MEDAIR's supply chain processes.
A comprehensive digital supply chain solution
MEDAIR's mission demands the highest efficiency in managing its supply chain, a critical component in reaching the most difficult-to-reach and devastated places. However, relying on traditional methods, such as overseeing complex procurement and warehousing processes through large ERP systems or Excel solutions or tools, posed significant challenges. The lack of flexibility of most ERP solutions, and the issues of data security, data quality, and audit compliance with Excel solutions or tools were hurdles that needed to be overcome for MEDAIR to continue its vital work effectively.
Leveraging its project management methodology framework and deep understanding of humanitarian operations, ELCA set out to implement a Minimum Lovable Product (MLP) specifically tailored to address MEDAIR's procurement and warehousing processes, bringing the highest possible value to the organization and its users while keeping the solution simple but smart.
A Low-code/No-code platform to improve operational efficiency
The collaboration between ELCA and MEDAIR materialized in a modern supply chain management software solution that significantly improved operational efficiency. Thereby, MEDAIR is providing each of its Supply Chain users a baseline of logistics apps for procurement, warehousing, and equipment tracking powered by the Microsoft Power Platform. This platform is a leading low-code/no-code solution, offering the necessary flexibility while ensuring state-of-the-art data security. The transition from paper-based and Excel-heavy operations to a digital platform enabled MEDAIR to achieve the following key objectives:
- Efficiency and user-friendliness of the delivered solution
- Data security and audit
- Real-time reporting for analytics
- Capacity building of MEDAIR’s internal resources to ensure their autonomy and self-sustainability after implementation of the solution
ELCA, we make it work
ELCA's expertise, coupled with the commitment to understanding the unique challenges faced by MEDAIR, resulted in a transformative digital solution that not only met immediate needs but also laid the foundation for long-term self-sufficiency. This success story exemplifies how technology, when tailored to specific humanitarian requirements, can make a profound impact on organizations striving to make a difference in the world's most challenging environments.
Mei Yang
Client Partner
Meet Mei Yang, our Client Partner for International Organizations. Contact Mei to discuss how she can help propel your IO initiatives forward.